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Ticket System (ver código-fonte)
Edição das 20h12min de 19 de outubro de 2023
, 19 de outubro de 2023sem sumário de edição
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== Introduction == | == Introduction == | ||
The '''Ticket System''' is an essential tool for players seeking assistance. Whether it's to report a concern, seek clarification, or identify in-game anomalies, this is your go-to method. But first, let's familiarize you with some key guidelines. | The '''Ticket System''' is an essential tool for players seeking assistance. Whether it's to report a concern, seek clarification, or identify in-game anomalies, this is your go-to method. But first, let's familiarize you with some key guidelines. | ||
== Guidelines == | == Guidelines == | ||
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* '''Art. 1.x.3.''' Stumbled upon a bug? Rest assured; we will forward it to our technical team. However, resolution times may vary. When reporting violations, know that we act based on severity and might not always provide detailed follow-ups. Challenging a ban? We will respond only if there is a reconsideration. Please note that tickets are not casual conversation channels; inappropriate use may lead to penalties.<br /> | * '''Art. 1.x.3.''' Stumbled upon a bug? Rest assured; we will forward it to our technical team. However, resolution times may vary. When reporting violations, know that we act based on severity and might not always provide detailed follow-ups. Challenging a ban? We will respond only if there is a reconsideration. Please note that tickets are not casual conversation channels; inappropriate use may lead to penalties.<br /> | ||
* '''Art. 1.x.4.''' If you have an image to support your ticket, ensure it is hosted online, and do provide the link in your submission. | * '''Art. 1.x.4.''' If you have an image to support your ticket, ensure it is hosted online, and do provide the link in your submission. | ||
== Accessing the Ticket System == | == Accessing the Ticket System == | ||
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Once authenticated, the ticket system will be readily available for your use. Refer to our provided visual guide if needed. | Once authenticated, the ticket system will be readily available for your use. Refer to our provided visual guide if needed. | ||
<center>[[Arquivo:Ticket eng 1.png|link=Tutoriais:Ticket System]]</center> | <center>[[Arquivo:Ticket eng 1.png|link=Tutoriais:Ticket System]]</center> | ||
== How to Create a Ticket == | == How to Create a Ticket == | ||
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<center>[[Arquivo:Ticket eng 3.png|link=Tutoriais:Ticket System]]</center> | <center>[[Arquivo:Ticket eng 3.png|link=Tutoriais:Ticket System]]</center> | ||
=== Deciding the Ticket's Category === | === Deciding the Ticket's Category === | ||
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Once everything's in order, hit that blue '''OK''' button. | Once everything's in order, hit that blue '''OK''' button. | ||
== Checking Your Ticket Status == | == Checking Your Ticket Status == | ||
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'''5.''' Now paste (CTRL + V) that link into your ticket. | '''5.''' Now paste (CTRL + V) that link into your ticket. | ||
== Final Remarks == | == Final Remarks == | ||