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* Please, one ticket at a time. If you send multiple tickets on the same issue, we might close them without replying, or get to them later. | * Please, one ticket at a time. If you send multiple tickets on the same issue, we might close them without replying, or get to them later. | ||
* Wrongly categorized tickets? They might not get a reply. They'll either be closed by our team or labeled as irregular. | * Wrongly categorized tickets? They might not get a reply. They'll either be closed by our team or labeled as irregular. | ||
* Got an issue with a ban? Don't use the "Game Question" section | * Got an issue with a ban? Don't use the "Game Question" section; head over to "Account Issue". | ||
* Remember: it's super important to go through our ticket guidelines. | * Remember: it's super important to go through our ticket guidelines. | ||