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='''Support Availability'''= | ='''Support Availability'''= | ||
Our support | Our support team offer World Trade services during '''specified hours'''. Assistance outside these timings is unavailable: | ||
=== Monday to Friday === | |||
* '''Morning:''' 8:00 AM to 1:00 PM | |||
* '''Afternoon:''' 4:00 PM to 9:40 PM | |||
* '''Evening:''' 11:00 PM to 02:00 AM | |||
=== Saturday === | |||
* '''Morning:''' 8:00 AM to 1:00 PM | |||
=== Sunday=== | |||
* '''Evening:''' 11:00 PM to 02:00 AM | |||
'''Note:''' All are based on Brasilia time (GMT -3). | |||
'''Note:''' | |||
='''Trade Procedure'''= | ='''Trade Procedure'''= | ||
If you want to request a World Trade, you can contact a GM in the game by pressing CTRL + R at a suitable time for both you and the other player, while keeping in mind the World Trade schedule. You need to fill out the table below with all the details of the trade, including information about yourself and the other player. | |||
'''Character A (Server)''' will transfer '''X''' to '''Character B (Server)'''. | |||
'''Character A (Server)''' | |||
<br> | <br> | ||
'''Character C (Server)''' | '''Character C (Server)''' will transfer '''X''' to '''Character D (Server)'''.<br> | ||
'''Points to consider:'''<br> | '''Points to consider:'''<br> | ||
* Both trading parties must be online at the mutually agreed time; failure to comply results in transaction cancellation. | * Both trading parties must be online at the mutually agreed time; failure to comply results in transaction cancellation. | ||
* A mutual consensus on the items for trade is mandatory. The detailed trade will be sent to both parties for confirmation. | * A mutual consensus on the items for trade is mandatory. The detailed trade will be sent to both parties for confirmation. | ||
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'''7.''' Our support does not extend to exchanges involving non-listed items.<br> | '''7.''' Our support does not extend to exchanges involving non-listed items.<br> | ||