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| Hello, Trainer!
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| If you're dealing with connection issues (Errors 10054, 10060, 10061, 11001, 444, and more), here's your '''troubleshooting guide'''.
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| =='''Repair the Game Launcher'''==
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| The first step you can take is to run an automatic repair tool specifically designed for PokeXGames. To do this, search your computer for '''Repair PokeXGames''' and execute the automated repair process.
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| =='''Reboot Your Internet Router'''==
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| You'd be surprised how many issues can be resolved with a simple router reboot. Turn off your router, wait for at least 60 seconds, and turn it back on.
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| == '''Refresh Your Network Adapter''' ==
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| Sometimes, your network adapter might be the culprit. Here's a quick way to reset it:
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| '''1.''' Close the PokeXGames Client.
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| '''2.''' Press '''Windows Key + R''' to open the '''Run''' dialog.
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| '''3.''' Type '''ncpa.cpl''' and hit '''Enter'''.
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| '''4.''' Right-click on your active network connection, then choose '''Disable'''.
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| '''5.''' Wait for 10 seconds.
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| '''6.''' Right-click again and select '''Enable'''.
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| =='''Renew Your IP Connection'''==
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| Resetting your IP settings may resolve connectivity issues:
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| '''1.''' Open the command prompt as an administrator by typing '''CMD''' in the search bar, then right-clicking and selecting '''Run as Administrator'''.
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| '''2.''' Input the following commands sequentially, hitting '''Enter''' after each:
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| * netsh int ip reset all
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| * netsh winsock reset all
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| * netsh firewall reset
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| * ipconfig /release
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| * ipconfig /renew
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| * ipconfig /flushdns
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| * ipconfig /registerdns
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| '''Note:''' The "ipconfig /release" command will temporarily disconnect you from your network. Don't worry; your connection will be restored with the next command.
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| '''3.''' Restart your computer after these steps for changes to take effect.
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| =='''Update DNS Settings'''==
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| Changing to a reliable DNS server, like Google's, can often improve your internet connection:
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| '''1.''' Press '''Windows Key + R'''.
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| [[Arquivo:Executar-Windows-R.png]]
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| '''2.''' Type '''ncpa.cpl''' and click '''OK'''.
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| [[Arquivo:Ncpa-cpl.png]]
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| '''3.''' Right-click your active connection and choose '''Properties'''.
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| [[Arquivo:Propriedades.png]]
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| '''4.''' Select '''Internet Protocol Version 4 (TCP/IPv4)''' and click '''Properties'''.
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| [[Arquivo:Protocolo-IP-Vers-o-4.png]]
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| '''5.''' Choose '''Use the following DNS server addresses''' and enter Google's DNS: '''8.8.8.8''' (preferred) e '''8.8.4.4''' (alternate). Click '''OK''' to save these settings.
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| [[Arquivo:Google-DNS.png]]
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| =='''Explore Proxy Options'''==
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| A proxy can be a viable workaround if you're facing routing issues. However, only use this for recreational purposes; the game tracks remote software and hardware usage.
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| '''Note:''' If a proxy is already in use, consider switching routes.
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| =='''Turn Off Antivirus Software'''==
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| Sometimes, antivirus software can interfere with your game:
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| '''1.''' Temporarily turn off your antivirus, including Windows Defender.
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| '''2.''' If the issue is resolved, allow the PokeXGames folder in your antivirus settings.
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| '''Note:''' Search for specific instructions for your antivirus software online if unsure how to proceed.
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| =='''Tweak Your Firewall Settings'''==
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| These steps vary by router model; look for a guide specific to your router.
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| '''1.''' Access your router's web settings.
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| '''2.''' Navigate to '''Security''' and find the '''Firewall''' settings.
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| '''3.''' Disable '''IPv4''' and '''IPv6''' protections or set them to the lowest level.
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| =='''Run the Game as an Administrator'''==
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| Ensure you're on an admin account and right-click the game application to choose '''Run as Administrator'''. Confirm if prompted.
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| =='''Update System Drivers'''==
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| To improve game performance, make sure your computer's drivers are up-to-date. You can manually update them or use specialized software to do it automatically.
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| =='''Back Up Your Game Data'''==
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| If the game crashes unexpectedly, you risk losing your map and settings:
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| '''1.''' Navigate to '''Backup''' in the game's top action bar.
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| [[Arquivo:Barra_superior.jpg|link=]]
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| [[Arquivo:Opcoes_backup.jpg|link=]]
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| '''2.''' Click '''Save'''.
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| [[Arquivo:Backup_salvar.jpg|link=]]
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| '''3.''' Designate a folder to save your backup and copy its location.
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| [[Arquivo:Backup_pasta.jpg|link=]]
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| [[Arquivo:Backup_final.jpg|link=]]
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| '''Note:''' This backup includes your action bars, hotkeys, and additional settings, so ensure all options are checked for a comprehensive backup.
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| =='''Reinstall PokeXGames'''==
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| When all else fails, a clean reinstall can resolve persistent issues:
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| ==='''Uninstallation Steps'''===
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| '''1.''' Navigate to your computer's taskbar and enter '''PokeXGames''' into the search box. Once the application appears, right-click on it and select the '''Uninstall''' option from the dropdown menu.
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| '''2.''' Locate the one specifically labeled as '''PokeXGames version 1.0'''. Right-click on this entry to initiate the uninstallation process.
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| ==='''Reinstallation Steps'''===
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| '''1.''' Download the latest launcher from the [https://support.pokexgames.com/#/download official PokeXGames website].
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| '''2.''' Reinstall PokeXGames in a different directory.
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| =='''Replace Corrupt Game Files'''==
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| Replacing outdated or corrupt files can sometimes be the solution:
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| '''1.''' Navigate to the PokeXGames folder and find '''assets''', then '''things'''.
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| '''2.''' Download the updated file '''[https://mega.nz/file/wh8lDASR#qNcCaAtYGuMsNXdzsAhdLpkwk8bguVEM4AKXODJ-v2U here]''' (October 17, 2023).
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| '''3.''' Replace the outdated '''things.spr''' file.
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| '''Note:''' Always use the most recent updates. If the download is outdated, wait for a new version or consult a trusted source.
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| ⭐ '''Credits:''' Special thanks to CM Dabura for invaluable tutorial content.
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| <!--cliente; error; crash; crashando; crashou-->
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