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| Hello, Trainer!
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| If you're dealing with connection issues (Errors 10054, 10060, 10061, 11001, 444, and more), here's your '''troubleshooting guide'''.
| | <center>[[Arquivo:Banner WorldTransfer.png|link=]]</center> |
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| =='''Repair the Game Launcher'''== | | ==Introduction== |
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| The first step you can take is to run an automatic repair tool specifically designed for PokeXGames. To do this, search your computer for '''Repair PokeXGames''' and execute the automated repair process.
| | World Transfer is a nifty feature that allows you to move your characters from one server to another while keeping all your items, Pokémon (except T1A and T1S), and quest progress intact. |
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| =='''Reboot Your Internet Router'''== | | ==Getting Started== |
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| You'd be surprised how many issues can be resolved with a simple router reboot. Simply turn off your router, wait for at least 60 seconds, and turn it back on.
| | Ready to switch servers? Just head to the Diamond Shop from the top menu or hit <code>'''L'''</code> on your keyboard. |
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| == '''Refresh Your Network Adapter''' == | | <center>[[Arquivo:Menu_DD_shop.png|link=]] <br></center> |
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| Sometimes, your network adapter might be the culprit. Here's a quick way to reset it:
| | Once you're there, click on the[[Arquivo:Word_Transfer_Icone.png|link=]]'''World Transfer''' option in the '''Market''' category. |
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| | A window will pop up where you can select the server you want to move to. Confirm your choice and your character will log out. You'll be able to log into the new server after the next daily Server Save at 7:40 AM (BRT). |
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| '''1.''' Close the PokeXGames Client.
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| '''2.''' Press '''Windows Key + R''' to open the '''Run''' dialog.
| | <center>[[Arquivo:ServidorTransfer.png|link=]] <br> <font size="1">'''(Menu showing the available servers for transfer.)'''</font></center> |
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| '''3.''' Type '''ncpa.cpl''' and hit '''Enter'''.
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| '''4.''' Right-click on your active network connection, then choose '''Disable'''. | | '''Heads up:''' If you don't meet a transfer rule, you'll get a warning right in this window. |
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| '''5.''' Wait for 10 seconds.
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| '''6.''' Right-click again and select '''Enable'''. | | <center>[[Arquivo:CriteriaTransfer.png|link=]] <br> <font size="1">'''(In this example, the window indicates that a transfer is not possible due to the low population of the target server.)'''</font></center> |
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| =='''Renew Your IP Connection'''== | | ==Transfer Rules== |
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| Resetting your IP settings may resolve connectivity issues:
| | Here's what you need to know to make a transfer: |
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| '''1.''' Open the command prompt as an administrator by typing '''CMD''' in the search bar, then right-clicking and selecting '''Run as Administrator'''. | | : '''01.''' You must be at the Trade Center (TC) to get started. |
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| '''2.''' Input the following commands sequentially, hitting '''Enter''' after each: | | : '''02.''' You'll lose access to any houses you were invited to, and you can't own any houses. |
| * netsh int ip reset all
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| * netsh winsock reset all
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| * netsh firewall reset
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| * ipconfig /release
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| * ipconfig /renew
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| * ipconfig /flushdns
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| * ipconfig /registerdns
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| '''Note:''' The "ipconfig /release" command will temporarily disconnect you from your network. Don't worry; your connection will be restored with the next command.
| | : '''03.''' No participating in auctions. |
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| '''3.''' Restart your computer after these steps for changes to take effect. | | : '''04.''' No active offers in the market, either buying or selling. |
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| | : '''05.''' You shouldn't be in a guild. |
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| =='''Update DNS Settings'''==
| | : '''06.''' It's not possible to transfer T1A and T1S Pokémon, including their Mega Stones. |
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| Changing to a reliable DNS server, like Google's, can often improve your internet connection:
| | : '''07.''' You can only transfer to "Very Old" worlds. |
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| | : '''08.''' You can't transfer to an overly populated server or one that has been recently launched. |
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| '''1.''' Press '''Windows Key + R'''. | | : '''09.''' Be aware that your DZ rankings and minigame scores won't carry over. |
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| [[Arquivo:Executar-Windows-R.png]]
| | : '''10.''' You shouldn't be signed up for tournaments. |
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| | : '''11.''' You can only transfer again after the next daily Server Save. |
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| '''2.''' Type '''ncpa.cpl''' and click '''OK'''. | | : '''12.''' Your quest progress will stay intact. |
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| [[Arquivo:Ncpa-cpl.png]]
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| | ==Server Calculation== |
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| '''3.''' Right-click your active connection and choose '''Properties'''.
| | Server populations are recalculated automatically, updating the numbers and changing the list of servers you can transfer to. Servers that are more than 1.5 times above the average population norm won’t accept new players. There’s no fixed timeline for when or if a server might open up for transfers. Check the Diamond Shop for the latest info. |
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| [[Arquivo:Propriedades.png]]
| | <span style="color:red">'''Important:'''</span> Servers update their availability after each daily Server Save. If you plan to move servers with friends or your guild, make sure everyone coordinates their transfers to sync up. |
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| '''4.''' Select '''Internet Protocol Version 4 (TCP/IPv4)''' and click '''Properties'''.
| | ==Pokémon Blocked for Transfer== |
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| [[Arquivo:Protocolo-IP-Vers-o-4.png]] | | |
| | | <center> |
| | | <font size="4">'''Tier 1S'''</font> |
| '''5.''' Choose '''Use the following DNS server addresses''' and enter Google's DNS: '''8.8.8.8''' (preferred) e '''8.8.4.4''' (alternate). Click '''OK''' to save these settings.
| | {| class="wikitable" width="10%" style="font-size:13px" |
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| [[Arquivo:Google-DNS.png]] | | ! scope="col"| [[Shiny Scyther]] |
| | | |- align="center" |
| | | | [[File:123-Sh_Scyther.png|link=Shiny Scyther]] |
| =='''Explore Proxy Options'''== | | |} |
| | | <br> |
| If you're facing routing issues, a proxy can be a viable workaround. However, only use this for recreational purposes; the game tracks remote software and hardware usage.
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| | | <font size="4">'''Tier 1A'''</font> |
| '''Note:''' If a proxy is already in use, consider switching routes.
| | {| class="wikitable" width="100%" style="font-size:13px" |
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| | | ! scope="col"| [[Shiny Alakazam]] |
| =='''Disable Antivirus Software'''== | | ! scope="col"| [[Shiny Electabuzz]] |
| | | ! scope="col"| [[Shiny Magmar]] |
| Sometimes, antivirus software can interfere with your game:
| | ! scope="col"| [[Shiny Gyarados|Shiny Gyarados]] |
| | | ! scope="col"| [[Shiny Snorlax]] |
| | | ! scope="col"| [[Golden Sudowoodo]] |
| '''1.''' Temporarily disable your antivirus, including Windows Defender.
| | ! scope="col"| [[Mega Scizor]] |
| | | ! scope="col"| [[Mega Absol]] |
| '''2.''' If the issue is resolved, remember to whitelist the PokeXGames folder in your antivirus settings.
| | |- align="center" |
| | | | [[File:065-shAlakazam.png|link=Shiny Alakazam]] |
| '''Note:''' Search for specific instructions for your antivirus software online if you're unsure of how to proceed.
| | | [[File:125-Sh_Electabuzz.png|link=Shiny Electabuzz]] |
| | | | [[File:126-Sh_Magmar.png|link=Shiny Magmar]] |
| | | | [[File:130-RedGyarados.png|link=Shiny Gyarados]] |
| =='''Tweak Your Firewall Settings'''== | | | [[File:143-Sh_Snorlax.png|link=Shiny Snorlax]] |
| | | | [[File:185-GoldenSudowoodo.png|link=Golden Sudowoodo]] |
| The steps for this vary by router model; look for a guide specific to your router.
| | | [[File:212-MegaScizor.png|link=Mega Scizor]] |
| | | | [[File:359-MegaAbsol.png|link=Mega Absol]] |
| | | |} |
| '''1.''' Access your router's web settings.
| | </center> |
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| '''2.''' Navigate to '''Security''' and find the '''Firewall''' settings.
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| '''3.''' Disable '''IPv4''' and '''IPv6''' protections, or set them to the lowest level.
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| =='''Run the Game as an Administrator'''== | |
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| Ensure you're on an admin account and right-click the game application to choose '''Run as Administrator'''. Confirm if prompted.
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| =='''Update System Drivers'''== | |
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| To improve game performance, make sure your computer's drivers are up-to-date. You can either manually update them or use specialized software to do it automatically.
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| =='''Back Up Your Game Data'''==
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| If the game crashes unexpectedly, you risk losing your map and settings:
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| '''1.''' Navigate to '''Backup''' in the game's top action bar.
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| [[Arquivo:Barra_superior.jpg|link=]] | |
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| [[Arquivo:Opcoes_backup.jpg|link=]] | |
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| '''2.''' Click '''Save'''.
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| [[Arquivo:Backup_salvar.jpg|link=]] | |
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| '''3.''' Designate a folder to save your backup and copy its location.
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| [[Arquivo:Backup_pasta.jpg|link=]] | |
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| [[Arquivo:Backup_final.jpg|link=]] | |
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| '''Note:''' This backup includes your action bars, hotkeys, and additional settings, so ensure all options are checked for a comprehensive backup.
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| =='''Reinstall PokeXGames'''==
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| When all else fails, a clean reinstall can resolve persistent issues:
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| ==='''Uninstallation Steps'''===
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| '''1.''' Navigate to your computer's taskbar and enter '''PokeXGames''' into the search box. Once the application appears, right-click on it and select the '''Uninstall''' option from the dropdown menu.
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| '''2.''' Locate the one specifically labeled as '''PokeXGames version 1.0'''. Right-click on this entry to initiate the uninstallation process.
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| ==='''Reinstallation Steps'''===
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| '''1.''' Download the latest launcher from the [https://support.pokexgames.com/#/download official PokeXGames website].
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| '''2.''' Reinstall PokeXGames in a different directory.
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| =='''Replace Corrupt Game Files'''==
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| Replacing outdated or corrupt files can sometimes be the solution:
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| '''1.''' Navigate to the PokeXGames folder and find '''assets''', then '''things'''.
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| '''2.''' Download the updated file '''[https://mega.nz/file/wh8lDASR#qNcCaAtYGuMsNXdzsAhdLpkwk8bguVEM4AKXODJ-v2U here]''' (October 17, 2023).
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| '''3.''' Replace the outdated '''things.spr''' file.
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| '''Note:''' Always use the most recent updates. If the download is outdated, wait for a new version or consult a trusted source.
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| ⭐ '''Credits:''' Special thanks to CM Dabura for invaluable tutorial content.
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| <!--cliente; error; crash; crashando; crashou--> | |