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='''Support Availability'''=
='''Support Availability'''=


Our support personnel offer World Trade services during '''specified hours'''. Assistance outside these timings is unavailable:
Our support team offer World Trade services during '''specified hours'''. Assistance outside these timings is unavailable:


=== Monday to Friday ===


[[Arquivo:HORARIOS-removebg-preview.png|link=World Trade]]Monday – Saturday: 8 AM 1 PM (BRT).
* '''Morning:''' 8:00 AM to 1:00 PM
<br>
* '''Afternoon:''' 4:00 PM to 9:40 PM
[[Arquivo:HORARIOS-removebg-preview.png|link=World Trade]]Monday – Friday: 4 PM 9:40 PM (BRT).
* '''Evening:''' 11:00 PM to 02:00 AM
<br>
 
[[Arquivo:HORARIOS-removebg-preview.png|link=World Trade]]Monday – Saturday: 11 PM – 2 AM (BRT).
=== Saturday ===
<br>
 
[[Arquivo:HORARIOS-removebg-preview.png|link=World Trade]]Sunday: 8 AM – 2 PM (BRT).
* '''Morning:''' 8:00 AM to 1:00 PM
<br>


='''Trade Procedure'''=
=== Sunday===


To engage in a World Trade with Game Master oversight:
* '''Evening:''' 11:00 PM to 02:00 AM


'''Step 1:''' Forward a message to an available Game Master on our forum, accompanied by the following template detailing the proposed transaction:
'''Note:''' All are based on Brasilia time (GMT -3).


='''Trade Procedure'''=


'''Character A (Server)''' transfers '''X''' to '''Character B (Server)'''.
If you want to request a World Trade, you can contact a GM in the game by pressing CTRL + R at a suitable time for both you and the other player, while keeping in mind the World Trade schedule. You need to fill out the table below with all the details of the trade, including information about yourself and the other player.
<br>
'''Character C (Server)''' transfers '''X''' to '''Character D (Server)'''.<br>




'''Step 2:''' Subsequently, submit an in-game report (CTRL + R) notifying us of your World Trade intent. Include your forum username for reference.<br>
'''Character A (Server)''' will transfer '''X''' to '''Character B (Server)'''.
<br>
'''Character C (Server)''' will transfer '''X''' to '''Character D (Server)'''.<br>




'''Points to consider:'''<br>
'''Points to consider:'''<br>


* Ensure your report corresponds with the active hours of the designated Game Master.
* Both trading parties must be online at the mutually agreed time; failure to comply results in transaction cancellation.
* Both trading parties must be online at the mutually agreed time; failure to comply results in transaction cancellation.
* A mutual consensus on the items for trade is mandatory. The detailed trade will be sent to both parties for confirmation.
* A mutual consensus on the items for trade is mandatory. The detailed trade will be sent to both parties for confirmation.
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