Ticket System: mudanças entre as edições

sem sumário de edição
Sem resumo de edição
 
Linha 20: Linha 20:


Once authenticated, the ticket system will be readily available for your use. Refer to our provided visual guide if needed.
Once authenticated, the ticket system will be readily available for your use. Refer to our provided visual guide if needed.
<center>[[Arquivo:Ticket eng 1.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket eng 1.png|link=]]</center>




Linha 27: Linha 27:
Now that you are oriented with the system, let's delve into ticket creation. You are currently on the system's main page, where you will see all the tickets your account has initiated. To start a new one, simply click '''Create Ticket'''.  
Now that you are oriented with the system, let's delve into ticket creation. You are currently on the system's main page, where you will see all the tickets your account has initiated. To start a new one, simply click '''Create Ticket'''.  


<center>[[Arquivo:Ticket eng 2.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket eng 2.png|link=]]</center>


Here's how to fill it out:
Here's how to fill it out:
Linha 35: Linha 35:
'''Message:''' Treat this like an email. Detail the issue and avoid slang or typos to ensure clarity. Also, any accompanying images should be uploaded online. Make sure to include a brief description and the image link in your ticket.
'''Message:''' Treat this like an email. Detail the issue and avoid slang or typos to ensure clarity. Also, any accompanying images should be uploaded online. Make sure to include a brief description and the image link in your ticket.


<center>[[Arquivo:Ticket eng 3.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket eng 3.png|link=]]</center>




Linha 42: Linha 42:
To designate a category for your ticket, click on '''Choose''' and make a selection.
To designate a category for your ticket, click on '''Choose''' and make a selection.


<center>[[Arquivo:Ticket_Options.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket_Options.png|link=]]</center>


* '''Game Question:''' For all game-related questions.
* '''Game Question:''' For all game-related questions.
Linha 65: Linha 65:
Do you want to see if your ticket has been answered? Just hop back into your account and select the '''Ticket''' option. You'll see the ticket you submitted there.
Do you want to see if your ticket has been answered? Just hop back into your account and select the '''Ticket''' option. You'll see the ticket you submitted there.


<center>[[Arquivo:Ticket eng 5.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket eng 5.png|link=]]</center>


Hit the '''View''' button and you'll get all the details about your ticket – its number, when you sent it, and what you wrote.
Hit the '''View''' button and you'll get all the details about your ticket – its number, when you sent it, and what you wrote.


<center>[[Arquivo:Ticket eng 8.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket eng 8.png|link=]]</center>


Once there's a reply, the ticket status will show as closed. You can check this from the same screen we talked about.
Once there's a reply, the ticket status will show as closed. You can check this from the same screen we talked about.


<center>[[Arquivo:Ticket eng 7.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket eng 7.png|link=]]</center>


You can read the ticket's response and see when it was given, all by clicking on '''View'''.
You can read the ticket's response and see when it was given, all by clicking on '''View'''.


<center>[[Arquivo:Ticket eng 6.png|link=Tutoriais:Ticket System]]</center>
<center>[[Arquivo:Ticket eng 6.png|link=]]</center>




Linha 86: Linha 86:
'''1.''' Go to the [https://imgur.com Imgur website]. Then click on '''New post'''.
'''1.''' Go to the [https://imgur.com Imgur website]. Then click on '''New post'''.
<center>
<center>
[[Arquivo:78cc5e17-415a-4bd7-b787-2f70edd0ad5e_(1).jpg|800px|link=Tutoriais:Sistema_de_Ticket]]
[[Arquivo:78cc5e17-415a-4bd7-b787-2f70edd0ad5e_(1).jpg|800px|link=]]
</center>
</center>
'''2.''' Next up, pick the image or video you want to upload. Hit the '''Choose Photo/Video''' button.
'''2.''' Next up, pick the image or video you want to upload. Hit the '''Choose Photo/Video''' button.
<center>
<center>
[[Arquivo:2imgur.jpg|300px|link=Tutoriais:Sistema_de_Ticket]]
[[Arquivo:2imgur.jpg|300px|link=]]
</center>
</center>
'''3.''' Once your upload's done, you'll see an '''Upload Complete!''' message (please give it a sec or two — or maybe a bit longer if the file's big or your internet's slow).
'''3.''' Once your upload's done, you'll see an '''Upload Complete!''' message (please give it a sec or two — or maybe a bit longer if the file's big or your internet's slow).
<center>
<center>
[[Arquivo:Imgur3.png|400px|link=Tutoriais:Sistema_de_Ticket]]
[[Arquivo:Imgur3.png|400px|link=]]
</center>
</center>
'''4.''' All set! Just click on '''Copy link''' to grab the link of your upload.
'''4.''' All set! Just click on '''Copy link''' to grab the link of your upload.
<center>
<center>
[[Arquivo:Imgur4.png|400px|link=Tutoriais:Sistema_de_Ticket]]
[[Arquivo:Imgur4.png|400px|link=]]
</center>
</center>
'''5.''' Now paste (CTRL + V) that link into your ticket.
'''5.''' Now paste (CTRL + V) that link into your ticket.
3 307

edições