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<center> [[Arquivo:Banner_Connection_Issues.png|link=]] </center> <br>
[[Arquivo:PT-BR.png|link=Problemas de conexão]] [[Arquivo:ES.png|link=Problemas de Conexión]]
Hello, Trainer!
Hello, Trainer!


If you're dealing with connection issues (errors 10054, 10060, 10061, 11001, 444, and others), here's your '''troubleshooting guide'''.
If you're dealing with connection issues (errors 10054, 10060, 10061, 11001, 444, and others), here's your troubleshooting guide.




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'''6.''' Right-click again and select '''Enable'''.
'''6.''' Right-click again and select '''Enable'''.
=='''Use an Ethernet Cable'''==
For a more stable and faster internet connection, consider switching from Wi-Fi to a wired Ethernet connection, potentially resolving your connectivity issues.
'''Note:''' If your computer doesn't have an Ethernet port, you may need an adapter or a USB-to-Ethernet converter.




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=='''Back Up Your Game Data'''==
=='''Replace Outdated Game Files'''==


If PokeXGames crashes unexpectedly, you risk losing your map and settings.
Replacing outdated files can sometimes be the solution.




'''1.''' Navigate to '''Backup''' in the game's top action bar.
'''1.''' Close the Launcher.


[[Arquivo:Barra_superior.jpg|link=]]
'''2.''' Go to the PokeXGames folder and look for '''assets''', then '''things'''.


[[Arquivo:Opcoes_backup.jpg|link=]]
'''Heads-up:''' Right-click on the game app and choose '''Open file location'''. You might have to do this twice to get back to the main folder.


'''3.''' Delete any outdated '''things.spr''' files.


'''2.''' Click '''Save'''.
'''4.''' Open the Launcher and hang tight while it downloads the updated files.


[[Arquivo:Backup_salvar.jpg|link=]]


=='''Reinstall PokeXGames'''==


'''3.''' Designate a folder to save your backup and copy its location.
When all else fails, a clean reinstall can resolve persistent issues.


[[Arquivo:Backup_pasta.jpg|link=]]


[[Arquivo:Backup_final.jpg|link=]]
==='''Backup'''===


'''Note:''' This backup includes your action bars, hotkeys, and additional settings, so ensure all options are checked for a comprehensive backup.
Before uninstalling the game, create a backup to avoid losing your map and settings.




=='''Reinstall PokeXGames'''==
'''1.''' Navigate to '''Backup''' in the game settings.


When all else fails, a clean reinstall can resolve persistent issues:
[[Arquivo:Barra_superior.jpg|link=]]


[[Arquivo:Opcoes_backup.jpg|link=]]


==='''Uninstallation Steps'''===


'''1.''' Navigate to your computer's taskbar and enter '''PokeXGames''' into the search box. Once the application appears, right-click on it and select the '''Uninstall''' option from the dropdown menu.
'''2.''' Click '''Save'''.


'''2.''' Locate the one specifically labeled as '''PokeXGames version 1.0'''. Right-click on this entry to initiate the uninstallation process.
[[Arquivo:Backup_salvar.jpg|link=]]




==='''Reinstallation Steps'''===
'''3.''' Designate a folder to save your backup and copy its location.


'''1.''' Download the latest launcher from the [https://support.pokexgames.com/#/download official PokeXGames website].
[[Arquivo:Backup_pasta.jpg|link=]]


'''2.''' Reinstall PokeXGames in a different directory.
[[Arquivo:Backup_final.jpg|link=]]


'''Note:''' This backup includes your action bars, hotkeys, and additional settings, so ensure all options are checked for a comprehensive backup.


=='''Replace Corrupt Game Files'''==


Replacing outdated or corrupt files can sometimes be the solution.
==='''Uninstallation'''===


'''1.''' Navigate to your computer's taskbar and enter '''PokeXGames''' into the search box. Once the application appears, right-click on it and select the '''Uninstall''' option from the dropdown menu.


'''1.''' Navigate to the PokeXGames folder and find '''assets''', then '''things'''.  
'''2.''' Locate the one specifically labeled as '''PokeXGames version 1.0'''. Right-click on this entry to initiate the uninstallation process.


'''Note:''' To locate it, right-click on the game application and select '''Open file location'''. You may need to repeat this process to reach the original folder.


'''2.''' Download the updated file '''[https://mega.nz/file/wh8lDASR#qNcCaAtYGuMsNXdzsAhdLpkwk8bguVEM4AKXODJ-v2U here]''' (October 17, 2023).
==='''Reinstallation'''===


'''3.''' Replace the outdated '''things.spr''' file.
'''1.''' Download the latest launcher version from the [https://support.pokexgames.com/#/download official PokeXGames website].


'''Note:''' Always use the most recent updates. If the download is outdated, wait for a new version or consult a trusted source.
'''2.''' Reinstall PokeXGames in a different directory.




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